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Troubleshooting
Operation problems are often due to minor causes, please check and refer
to the following chart before contacting the service. This may save time and
unnecessary expenses.
Trouble Analysis
Does not run
• Is the protection device or fuse blown?
• Please wait for 3 minutes and start again, protection
device may be preventing unit to work.
• Are the remote control batteries low?
• Is the plug not properly plugged?
No cooling or
heating air
• Is the air lter dirty?
• Are the intakes and outlets of the air conditioner blocked?
• Is the temperature set properly?
• Are doors or windows open?
Ineective control
• Has there been a strong interference (from excessive
static electricity discharge, power supply voltage
abnormality)? Note that operation will be abnormal, in
this case unplug from the power supply and re-plug after
2-3 seconds.
Does not operate
immediately
• 3 minute delay will occur when changing mode during
operation.
Peculiar smell
• This smell may come from another source such as
furniture, cigarette etc, which is sucked in the unit and
blown out with the air.
A sound of running
water
• Normal behaviour caused by the ow of refrigerant in the
air conditioner.
• Defrosting sound in heating mode.
Cracking sound
• The sound may be generated by the expansion or
contraction of the front panel due to temperature
changes.
Mist sprays from
the outlet
• Mist is present in the room with low temperature? Normal
behaviour due to cool air discharged from indoor unit
during COOLING or DRY operation mode.
Running indicator
ashes but indoor
fan stops
• The unit is shifting from heating mode to defrost. The
indicator will light o and return to heating mode.
Note: If the problems still have, turn o the appliance and disconnect from
power supply, then contact the nearest Whirlpool Authorized Service Center. Do
not attempt to move, repair, disassemble, or modify the appliance by yourself.
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